Description:

SecurityDAM, world class leader in cloud DDOS security protection provider, helping MSSPs, service providers and enterprises to protect their infrastructure, is looking for a Network Operation Center Operator.
The successful candidate will be part of our Networks Operation Center (NOC) team, operating SecurityDAM’s Scrubbing Centers for the delivery of state-of-the-art DDoS protection service. Support our customers, monitor network attacks and coordinate the attack mitigation process.

Requirements:

• Computer skills and knowledge of computer operating systems and software
• Excellent written & verbal communication skills in Hebrew and English
• Willing to work at least 4 shifts a week in a 24/7 shifts structure
• Analytical thinking and Problem-solving skills
• Fast learner and self-motivated

Advantage :

• Experience with international customer support
• Familiarity with networking technology
• Knowledge at CCNA level

Description:

SecurityDAM, world class leader in cloud DDOS security protection provider, helping MSSPs, service providers and enterprises to protect their infrastructure, is looking for a Fullstack Software Engineer to join our vibrant R&D team.

About the role:

• Build our next-gen web applications, from concept to production.
• Deliver efficient and well thought user interfaces based on known concepts.
• Design and develop effective APIs.
• Manage, recommend, and execute improvements.
• Stay ahead with new technologies and best practices.
• SCollaborating with management and other departments to identify requirements and specifications.

About you:

• 2-4 years of experience as a full stack developer.
• Bachelor’s degree in Computer Science or equivalent.
• Proven experience with React.
• Experience with NodeJS.
• Hands-on experience with NoSQL databases (MongoDB and Elasticsearch preferred).
• Problem solver and “can-do” approach.

Nice to have:

• Familiarity with Java/Python.
• Experience with Microservice architecture.
• Knowledge of networking and network devices provisioning.

Role and Responsibilities:

• Build and maintain production environments in a multi-cloud architecture with multiple providers.
• Build a proactive model for quickly identifying and resolving infrastructural bugs.
• Get a chance to work with virtually all aspects of our rapidly-developing infrastructure.
• Drive the success of our systems’ advancements, cooperating with the development, support and QA teams.
• Introduce cutting-edge technologies to support new features in SecurityDam.

Position Requirements:

• A DevOps Engineer with 3-5 years experience.
• Proven strong experience python coding.
• You’re passionate about automating things to make life simpler, and have experience building solutions to solve the “last mile” challenges in infrastructure operations.
• You’re great with Linux system internals and shell scripting (bash/sh/etc).
• You know how to use provisioning tools like Terraform and have spent a lot of time managing scalable production environments.
• You’re experienced with containers & virtualization concepts, Docker & Kubernetes clusters, and running production systems over the Amazon AWS/ GCP stack.
• Experience in CI/CD methodologies and experience with CircleCI and pipeline.
• Like to travel abroad for on-site projects related to our cloud expansion, upgrades and maintenances.

Description:

SecurityDAM, a leading provider of best-in-class cloud-based security solutions, helping MSSPs, service providers and enterprises offer and gain the highest possible level of security, is looking for a Customer Success Manager (CSM).
The CSM will manage all aspects of the post sales relationship, ensuring that customers realize business value through the onboarding and adoption of Cloud DDoS services. In addition to ensuring customer health, contact with customers running scheduled service reviews. As a CSM you are responsible for managing a portfolio of customer accounts. You need to build a strong relationship with your customers and ensure that Cloud DDoS as a business is regularly engaged with the customer.

Engagement framework:

• Once handed over, you will deliver an introduction meeting with the customer and internal stakeholders to determine onboarding milestones and high-level plan.
• Ensure customer rolls out quickly and help by mitigating any challenges that come along to delay or stop deployment using internal resources.
• Reviews with score cards linked to the customers business objectives.
• Coordinate internal resources to ensure customers business needs are met.
• Support local teams’ session with the customer during incidents.
• follow up and log interactions with your customers.

Requirements:

• Vast experience in project management methodologies
• 5+ years’ experience as a CSM
• Networking and security background – an advantage
• 3+ years’ experience with SaaS-based solutions in a 24×7 production environment – Must
• Experience with fortune 500 customers
• Excellent presentation & Communication skills
• Able to build relationships and trust quickly
• Able to understand technology
• Strong communication written and verbal skills.
• Fluent in English
• Ability to work under high pressure according to processes and procedures
• Managed resources in a matrix organization in remote locations.
• Able to converse in Spanish – an advantage
• Active listening skills.
• Preparedness – able to ensure that all areas are considered before engaging with customers
• Demonstrate empathy – look through the eyes of others
• Self-aware, quick leaner, detail orientated
• Flexible for business travels
• Flexible for working off hours remotely

Your Career:

As a Cloud Infrastructure Network Engineer at SecurityDam, you will be part of a team supporting our global data center and cloud services infrastructure. You will be a key contributor in the daily network operations and will be an escalation resource for the experts customer support team in support of our cloud services customers. Our cloud services, The size and complexity of the data we are dealing with are in line with some of the largest Internet companies.

Your Impact:

Optimize reliability, performance, supportability, and security of our production infrastructure.
Work closely with our development teams to implement private/public cloud environments.
Develop capacity plans for new and existing infrastructure.
Help develop our monitoring, backup, and failover testing strategies.
Identify and assist in implementing monitoring to ensure the health, performance, and security of our production and non-production cloud infrastructure.
Act as an escalation point and mentor for our Tier 1 team members.
Provide technical input in reviewing architecture, policies, and procedures.
Participate in and review procedures for change and configuration management in production environments
Performance analysis and optimization
Participate in on-call rotation to handle escalated production issues
Using your coding expertise in Ansible/Python,
Network operations, fault investigation, and problem-solving for our global data centers.
Participating in 24×7 network related escalation from our experts customer support team.
Troubleshooting customer issues relating to suboptimal network performance.
Proactively monitoring, troubleshooting, and improving network infrastructure.

Your Experience:

Comprehensive understanding of BGP, with a rich history of real-world experience.
Comprehensive understanding of IPSEC; experienced in designing, deploying, and troubleshooting multi-site IPSEC environments.
Strong history of deploying, maintaining, and troubleshooting multi-vendor network and firewall environments.
Ability to quickly comprehend and troubleshoot a variety of complex Layer 3 networks.
Comfortable working within a Unix shell; able to analyze PCAP files.
Analytical problem solving and troubleshooting ability; exceptionally organized, self-motivated individual that can juggle across multiple priorities.
Experienced with public cloud providers such as GCP and AWS
Adept at working in hybrid private/public cloud environments
Proficiency with Juniper/Cisco routers/switches
Comfortable operating in a Linux environment
5+ years of experience as a Network Engineer in a revenue-generating production environment
Knowledge and extensive experience of Python Scripting and Ansible for Network automation and analytics
Extensive background in planning and crafting projects and analyzing existing network systems and procedures for efficiency and effectiveness
Expert knowledge of data center design, build-out, and standard methodologies
Strong analytical skills for interpreting business requirements and translating them into technical specifications.

Description:

SecurityDAM, world class leader in cloud DDOS security protection provider, helping MSSPs, service providers and enterprises to protect their infrastructure, is looking for a Senior software engineer to join our vibrant R&D team.

About the role:

• Design and implement core features in our DDoS cloud product.
• Make significant contributions to our next-gen micro-services architecture.
• Develop monitoring and metric visibility into developed modules.
• Own development activities end-to-end: from understanding requirements to testing and production deployment .

About you:

• 3+ years of hands-on development experience with Java and Spring in production environment.
• Solid knowledge of data structures and algorithms and excellent programming skills.
• Very good understanding of system architecture concepts.
• Hands-on experience with NoSQL databases (MongoDB and Elasticsearch preferred).
• Familiarity with Linux
• Problem solver and “can-do” approach
• Team player and great interpersonal skills

Nice to haves:

• Experience with micro-services architecture.
• Experience with distributed, scalable, highly available system architecture.
• Experience with containers (e.g. Docker) and container orchestration (e.g. Kubernetes).
• Knowledge of networking and network devices provisioning.